{{ $ticket->subject }}
Ticket #{{ $ticket->id }}
{{ $ticket->description }}
@foreach($ticket->replies as $reply)
@endif
@if($replyDocuments->count() > 0)
@endif
@endif
@endforeach
@if($reply->replied_by === 'admin') {{ $reply->admin_name }} (Admin) @else {{ $reply->company_name ?? 'User' }} @endif
{{ $reply->created_at->format('M d, Y H:i') }}
{{ $reply->message }}
@if($reply->attachments && $reply->attachments->count() > 0) @php $replyImages = $reply->attachments->filter(function($att) { return in_array(strtolower(pathinfo($att->file_name, PATHINFO_EXTENSION)), ['jpg', 'jpeg', 'png', 'gif', 'webp']); }); $replyDocuments = $reply->attachments->filter(function($att) { return !in_array(strtolower(pathinfo($att->file_name, PATHINFO_EXTENSION)), ['jpg', 'jpeg', 'png', 'gif', 'webp']); }); @endphp @if($replyImages->count() > 0)Images
@foreach($replyImages as $image)
 }})
@endforeach
Files
@foreach($replyDocuments as $document)
attach_file
@endforeach
{{ $document->file_name }}
{{ number_format($document->file_size / 1024, 2) }} KB